• Pins - Bubble wrapped in bubble mailers for international shipping. Bubble wrapped in NZ Post mailer for domestic shipping.
• Art Prints - Carefully packed in board-backed envelopes.
• Apparel - These items ship from the US via my supplier. Shipping is free for these items. Please note: I can only do exchanges, not returns, for sizing changes, so please choose carefully! If you have any issues whatsoever with these shipments (returns, etc), please contact me rather than mailing them back to the return address. I'll do everything I can to help!
• Pins - International shipping from NZ is expensive, but the best way to make the most of it is to order more pins! It's a flat shipping rate for up to 8 pins, so team up with friends or get a few more, and you'll still pay the same int'l shipping rate.
• As mentioned in my Payment Policy, I'm happy to cancel an order before it has shipped.
• If an item arrives damaged, I absolutely will provide a replacement or refund, whichever is more practical for both parties.
• Please check sizing carefully for clothing. I provide size guides for all items and facilitating a return can be a bit of a long process. See below.
• If a clothing item doesn't fit, please let me know and I'll do my best to accommodate a return or exchange. Please note: the returned item must be shipped at customer cost. It either will be returned to my provider in the US or to my address, whichever is less expensive for you.
• I don't take returns due to change of heart, thanks for understanding!